Best Practices
How to Engage Customers with Conversational Text Messaging
Conversational text messaging is a technique of engaging with a contact one-on-one after they replied to a brand’s message. See the benfetits and advanteges of trying it.
Best Practices
How to Thank a Customer for their Business | Tips, Tricks, & Budget-Friendly Ideas
By investing in your business, a customer has given you the responsibility and opportunity to provide excellent service. …
Best Practices
How to Thank a Customer for their Business | Tips, Tricks, & Budget-Friendly Ideas
By investing in your business, a customer has given you the responsibility and opportunity to provide excellent service. …
Best Practices
What Happens When SaaS Companies Don’t Meet Investors’ Expectations?
Investors have various areas of focus on the expectations of the SaaS (software as a service) companies they’re …
Best Practices
What Happens When SaaS Companies Don't Meet Investors’ Expectations?
Investors have various areas of focus on the expectations of the SaaS (software as a service) companies they’re …
Best Practices
What’s the Difference Between Customer Loyalty and Customer Retention?
Learn the difference between customer retention and customer loyalty. Don’t just fight decline, but drive business growth.
Best Practices
What's the Difference Between Customer Loyalty and Customer Retention?
Learn the difference between customer retention and customer loyalty. Don’t just fight decline, but drive business growth.
Tools
The 16 Best Free Live Chat Software Out There | 2021 List
We’ve reviewed the best free live chat software & made a list to help you decide on the right choice for your needs. Check out our list!
Tools
The 16 Best Free Live Chat Software Out There | 2021 List
We’ve reviewed the best free live chat software & made a list to help you decide on the right choice for your needs. Check out our list!
Tools
Best Employee Onboarding Software for Remote Workers
Investing in employee onboarding, training, and education early on is one of the most important things you need …
Customer Success
Customer Success: Common Fails and How To Avoid Them
Marketers, entrepreneurs, and solopreneurs could consider customer success the be-all-end-all when it comes to their company’s longevity. And …