Blog SaaS Metrics

test callouts

November 20, 2023 1 minute read

Summary points:

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Philipp Wolf

Written by Philipp Wolf

As the CEO of Custify, Philipp Wolf helps SaaS businesses deliver great results for customers. After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change. He founded Custify to provide a tool that lets agents spend time with clients—instead of organizing CRM data.

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At its core definition, the goal of a CSM is to ensure customers get the benefits from using …


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